All sales and pre-orders are final. We do not accept cancellations or returns.
If your record is damaged please email using the subject line "Problem With My Order" and don't forget to include your name, order number, and the full description of your issue. We will work it out as swiftly as possible. Please do not use our social media to contact us about an order - we may not see it there. Better to email us directly at firstname.lastname@example.org. Thanks!